Privacy Policy

At BigBiqq, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our online store, you agree to the practices described in this policy.

Information We Collect

Personal Information: When you make a purchase or create an account, we collect your name, address, email, and phone number.
Payment Information: For secure transactions, we collect payment details such as credit card information or other payment methods.
Order History: We retain a record of your order history and preferences to provide you with a tailored shopping experience.
Cookies and Tracking: Like many websites, we use cookies and tracking technologies to enhance your browsing experience and gather information about your interactions with our site.

How We Use Your Information

We use your information for the following purposes:

Processing Orders: To fulfill your orders, process payments, and provide shipment and delivery updates.
Customer Support: To assist you with inquiries, returns, and provide excellent customer service.
Marketing Communications: To keep you informed about our latest promotions, products, and fashion trends. You can opt-out of these communications at any time.

Data Security

We take data security seriously. Your information is stored securely, and we implement measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of providing you with our services or as required by law.

Contact Us

If you have any questions or concerns regarding your privacy or our Privacy Policy, please contact us at [email protected]

consumer hotline：+852 6196 2948
Customer service address： Room 18, 27th floor Ho King Commercial Centre 2-16 Fa Yuen Street, Mongkok Kowloon Hong Kong